Online Counseling

Our free online counseling can be found at There, you can receive counseling from qualified Aidshilfe staff members from across Germany.

With our online counseling, you can simply enter your question online at your leisure. You don’t have to give your name when using the service. Our counselors will answer your question as quickly as possible, often on the same day.

For complicated questions, you can remain in contact with one counselor over a longer period of time. If you wish, you can request an HIV-positive counselor.

The security of your data is important to us. Our staff will deal with your enquiry with absolute confidentiality. Our service conforms to the current standards of data protection law. This includes the encryption of your data so that it cannot be accessed by third parties.